Thank you for booking in your device.

Booking Number: REP-007341

Please head in-store to hand your device in for assessment and repair.

As a reference to your book-in, you can download the booking confirmation below or simply make note of the booking reference number as shown above (which we have also sent to you via SMS) and our technician will be able to easily retrieve your booking in-store.

Here's how to get your device ready for its big day.

Steps to follow before handing in your device for repairs

Step 11

Sign out of all accounts

During the repair process, we may need to restore your device. In order to do this, we require your device to be signed out of all accounts and apps, specifically Find My iPhone and iCloud on Apple devices.

Step 22

Back up your device

During the repair process, we may need to re-calibrate your device. This process erases all of the content currently on your device. It is advised to create a complete backup of your device before bringing it in for repair.

Step 33

Fully charge your device

If possible, your device should be full charged prior to being booked in for repair.

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The Real Repair Company (HQ)
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